Privacy Policy

🔍 Introduction

AIScamGuard.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We do NOT: Sell your data to third parties, share information without consent, or store sensitive payment information on our servers.

📊 Information We Collect

A. Information You Provide Directly:

• Account Registration: Name, email address, phone number (optional), password (for password-protected accounts)
• Payment Information: We use Cashfree for payments. We do NOT store card details on our servers. Payment processing is handled entirely by Cashfree's secure servers.
• Contact Forms: Messages you send via our contact page
• Scam Checks: UPI IDs, phone numbers, or messages you submit for scam analysis (saved locally to your browser, not permanently on our servers)

B. Information Collected Automatically:

• Log Data: IP address, browser type, pages visited, time/date of visits
• Cookies & Trackers: Session cookies for authentication, analytics to understand usage patterns
• Device Information: Device type, operating system (for mobile app support)

C. Google OAuth (If Used):

• What we receive: Your email address and basic profile information (name, profile picture)
• What we don't receive: Your Google password, other Google account data, or login credentials
• Storage: Used only to create/authenticate your account

⚙️ How We Use Your Information

• Service Delivery: Analyze messages for scams, provide check results, manage your account
• Communication: Send receipts, payment confirmations, support responses, and (optionally) product updates
• Security: Detect fraud, prevent unauthorized access, comply with legal obligations
• Improvement: Analyze patterns in scam attempts to improve detection accuracy (anonymized data only)
• Legal Compliance: Fulfill government requests (with proper legal process), maintain records for tax/regulatory purposes

🔐 Data Security

How We Protect Your Data:

⏱️ Data Retention

How Long We Keep Your Data:

• Account Data: Deleted 30 days after account cancellation
• Check History: Retained for 2 years (you can delete individual checks anytime)
• Payment Records: Kept for 7 years (tax/legal compliance)
• Log Data: Automatically purged after 90 days
• Contact Form Messages: Deleted after 1 year (or upon request)

Right to Delete: You can request deletion of your account and associated data anytime. Email support@aiscamguard.io with "Delete My Account" in the subject.

👥 Sharing Your Information

We Share Data With:

• Cashfree: Payment processor (only payment data, no scam history)
• Google: For OAuth authentication (email + profile only)
• Railway: Our hosting provider (has access to encrypted server data)
• Analytics Services: Anonymized usage data (no personal identifiers)

We Do NOT Share Data With:

• ❌ Marketing companies
• ❌ Data brokers or aggregators
• ❌ Government (unless legally compelled with court order)
• ❌ Competing apps or services

✋ Your Rights

Depending on Your Location:

• Right to Access: You can request a copy of all data we hold about you
• Right to Correction: Update or correct inaccurate information
• Right to Deletion: Request permanent deletion of your account and data
• Right to Opt-Out: Unsubscribe from marketing emails anytime (one-click link in every email)
• Right to Data Portability: Receive your data in a standard format for export to another service
• Right to Withdraw Consent: For Google OAuth, revoke access anytime in your Google Account settings

To Exercise Your Rights: Email support@aiscamguard.io with your request. We'll respond within 15 days.

🍪 Cookies & Tracking

What We Use:

• Session Cookies: Keep you logged in (cleared when browser closes)
• Persistent Cookies: Remember preferences (optional, can be disabled)
• Analytics: Google Analytics (anonymized usage patterns, not tied to your identity)
• No Third-Party Tracking: We don't use Facebook Pixel, LinkedIn Insight, or similar tools

How to Disable Cookies: Check your browser settings (Chrome/Firefox/Safari all have privacy options). Disabling cookies may limit some features.

👨‍👩‍👧‍👦 Children's Privacy

AIScamGuard is designed for adults and families. We do not knowingly collect data from children under 13. If we discover we've collected data from a child, we'll delete it immediately. Parents who believe their child has provided information can contact support@aiscamguard.io.

🌍 International Data Transfers

Our servers are hosted on Railway (cloud infrastructure). If you're outside India, your data may be transferred and stored in data centers outside your country. By using AIScamGuard, you consent to such transfers. We ensure data protection standards meet global best practices.

🔗 Third-Party Links

Our website may contain links to third-party services (banks' fraud pages, government websites, etc.). We're not responsible for their privacy practices. Always review their privacy policies before sharing information.

🛡️ Security Best Practices for You

To Keep Your Account Safe:

• ✅ Use a strong, unique password (if password-protected)
• ✅ Don't share your login credentials with anyone
• ✅ Log out after using shared devices
• ✅ Enable two-factor authentication (if available)
• ✅ Report suspicious activity immediately to support@aiscamguard.io

📝 Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Major changes will be notified via email or prominent website notice. Your continued use of AIScamGuard after changes means you accept the updated policy.